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Leeds language services company celebrates record results

Leeds-headquartered thebigword, which has 12 offices around the world, has enjoyed a record year seeing further growth from its international operations as well as being boosted by a contract with the Ministry of Justice.

With a 600-strong staff and a network of more than 15,000 linguists, thebigword handles one million minutes of telephone interpreting every month, delivering 17,000 face-to-face interpreting assignments and half a billion words of translation.

For the year ending 31 May 2018, the company’s turnover grew to £76.4m, up from £59.7m in 2017/18. There was also a rise in pre-tax profit, increasing from £1.6m to £2.7m with EBITDA growing to £4.6m from £3.6m the previous year.

The growth in revenue resulted from the strong performances of US and European markets and defence business TBW Globathe as well as the full-year impact of thebigword’s contract with the Ministry of Justice.

Larry Gould, executive chairman of thebigword, said: "Our recent financial report demonstrates we have had our best year yet (in 37 years), with growth across all of our services and in key geographic locations. Being globally ranked by the Common Sense Advisory (CSA) in 15th position in the language service provider rankings stands us in a great positon for pursuing our long-standing strategy to become a global leader and most trusted Language Service Provider in both the public and private sector.

"We are in an advantageous position for rapid growth and expansion, due to our global network, leading technology solutions and highly-skilled workforce. We are incredibly proud of what we have achieved and have great ambition for success in the coming years."

Global chief executive Nihat Arkan added: "thebigword is year-on-year accelerating its expansion plans at both a regional level and operational level. The opening of our new Dutch company in The Netherlands and the launch of our new Technology Centre, thebrainworks, are just two examples of the ways in which our company is heading in a positive, global direction.

"Our financial strength drives us to be the world's fastest growing interpreting-centric LSP in the world and we are projected to accelerate even further with our developments in technology and innovation."